Privacy Policy

Upside MS Foundation (“Upside MS,” “we,” “us,” or “our”) operates the website located at https://www.upsidems.org (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information provided through the Site, along with the choices available to you regarding your information.

Purpose and Scope

This Privacy Policy describes:

  • What information we collect from visitors to the Site

  • How we use and protect that information

  • The choices you have regarding your information

Effective Date

This Privacy Policy is effective as of July 1, 2025.

Information We Collect

We collect two types of information from visitors:

1. Personal Information You Voluntarily Provide

This includes information submitted through our contact form, such as:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Any additional details you choose to share, including sensitive information such as medical details (if voluntarily provided)

We will only use sensitive information as outlined in this policy.

2. Non-Personal Information

We automatically collect certain non-identifying data through your interactions with the Site, including:

  • Browser type and version

  • Pages visited

  • IP address

  • Date and time of visit

  • Usage patterns

This data is collected via standard analytics tools and is used to improve our Site functionality and user experience.

How We Use Personal Information

We use personal information to:

  • Respond to your inquiries

  • Fulfill requests or provide updates

  • Support internal record-keeping and administrative purposes

  • Communicate with you if you have requested information

You may opt out of future communications at any time by contacting us at hello@upsidems.org. We will make reasonable efforts to process your request promptly.

Please note that, even if we delete or update your information in active systems, backup copies or archived records may still retain such data for legal, compliance, or operational purposes.

We do not sell, rent, or share personal information for marketing purposes.

Use of Non-Personal Information

We may use and share aggregated, non-personal information to:

  • Analyze usage of the Site

  • Improve our services

  • Conduct research or reporting

This data does not personally identify any individual visitor.

Cookies

We may use cookies and similar technologies to:

  • Enhance your browsing experience

  • Track Site performance

  • Customize your experience

You can control cookie settings through your browser. However, disabling cookies may affect certain features or functionality of the Site.

Third-Party Service Providers

We may share personal information with trusted third-party service providers who assist us in operating the Site and delivering services. These providers are only permitted to use personal information as necessary to provide contracted services.

Security

We take reasonable steps to safeguard your personal information. However, no method of data transmission or storage over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have collected personal information from a child under 13, we will take steps to delete it promptly.

Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of any third-party websites. Use of such sites is at your own risk, and we encourage you to review their privacy policies before sharing personal information.

International Users

By using the Site, you consent to the collection, transfer, storage, and processing of your personal information in Canada. Canadian privacy laws may differ from those in your jurisdiction.

If you are providing information on behalf of an organization, you are responsible for ensuring that you have obtained any necessary consent from individuals whose personal information is submitted.

Other Disclosures

We may disclose your personal information:

  • To comply with legal obligations or lawful requests

  • To protect our rights, safety, or property

  • To cooperate with law enforcement or government authorities

  • As part of a business transfer, merger, or similar transaction involving our organization’s assets

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If material changes are made, we will post a notice on the Site. Your continued use of the Site following such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: hello@upsidems.org